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FAQs

Are there any tips to remove or put on a ScratchMeNot?

While our SMNs are fairly easy to put on and take off by adults, we do have a couple of tips:

To take off: Raise a hand and slide one elbow out of the SMN and gently pull SMN off the same arm and then the other! To close or open mitten: If you decide to open or close the mitten after the SMN has been put on, gently pull the bamboo/cotton arm portion towards you. After doing this, our stretchy section gives you more room to flip the mitten open or closed!

Can a ScratchMeNot really help my little one?

ScratchMeNots are made to relieve scratching! If your little one is constantly scratching, or if the scratching is damaging their skin. A ScratchMeNot can help reduce the damage greatly and give their skin an opportunity to heal. Sometimes children rub their itchy faces and heads. The silk outer layer of the mitten provides less friction against the skin. As they rub their heads, the silk will reduce the amount of hair being rubbed out by their hands.

To benefit the most from using ScratchMeNots, it’s important to keep their fingernails short. Long fingernails will lessen the positive results.

Can ScratchMeNots be worn in the summer? What are they made of?

ScratchMeNots can be worn year round! Each ScratchMeNot is made of a Bamboo/Cotton blend and the mittens also have a Silk outer layer. All of these natural fibers allow the skin to breathe. The bamboo pulls moisture away from the skin, and it is cool in warm weather and feels warm in cold weather. ScratchMeNots are made in the USA.

Please be sure not to overheat your little one with too many layers of clothing. For a list of ScratchMeNot features, click here.

Have a special request? Or comment?

Facebook or Contact us! We’d love to hear from you.

How and when can a ScratchMeNot be worn?

ScratchMeNots are designed to be worn as a cardigan over clothing, or as long sleeves under clothing if desired. Although, SMNs are made of materials that breathe well, and are lightweight, they should still be viewed as an added layer of clothing. With this in mind, please be sure not to overheat your little one with too many layers of clothing.

How often your little one wears a SMN, depends on how frequently they tend to scratch themselves. It can be worn solely for scratching episodes or all day long. We designed SMNs to be flexible for your child’s needs, by allowing the mittens to be closed or cuffed open! Best of all, SMN’s can be worn all year round.

How many ScratchMeNots should I purchase?

From our experience, we recommend 2 or more SMNs for your little one’s wardrobe. An extra comes in handy, for example, when one might get messy during meals. Having two or more SMNs helps for laundry purposes as well. One SMN may be in the wash, the other(s) are available for use.

ScratchMeNots are made for those who crawl, walk, eat and play! They are bound to get dirty. Having another waiting in rotation gives parents one less thing to worry about.

How much is shipping? Do you ship Internationally?

US shipping starts at $4.95 for Ground shipping. We also offer International shipping! Rates vary and are available upon checkout. For Canadian orders, purchase directly through our Canadian based online retailer The Eczema Company. Get more shipping information here! Or email any questions to: info@scratchmenot.com

How should I wash and care for my ScratchMeNot?

Due to the fact that our ScratchMeNots are made of a Bamboo Blend, Cotton and Silk; we recommend that you wash them on a cold water, gentle cycle and dry on a low setting. For more instructions & tips, including hand washing see SMN Care!

Is sales tax charged to my order? What are the payment options?

We only charge sales tax for orders that will be shipped within the state of Texas.

We accept all major credit cards and Paypal. Please read more about our website's security here.

What does NI mean?

ScratchMeNots marked NI means New & Improved! We changed our ScratchMeNot sizing to fit your little one even better, featuring wider arms, longer lengths and more! Our newest colors are sized to be new & improved, yet soon all will be.

What if I need a size that is not listed?

Currently, we’ve created our ScratchMeNots to reach up to size 3T. Should you need a size that is not listed, we will create one especially for you. Fill out our Custom Order Request form! We'll contact you to discuss your order.

What size should I choose for my child?

Each ScratchMeNot Classic has been given a larger than industry standard size and also a maximum wingspan. To make sure the size will fit, check your child’s wingspan. Measure from the middle of your child’s back to the fingertip (in inches) and multiply by 2. We do not suggest buying a larger size what your child needs if it is intended for active use, as it may be too loose to function properly or may easily come off. We only suggest this if you want to put a ScratchMeNot over long sleeve clothing.

For further questions on sizing, please contact us. We love to answer your questions!

Which is ScratchMeNot fabric combination should I choose?

It really depends on what you prefer! All styles of ScratchMeNots are great for preventing children from scratching effectively, yet some children need 100% cotton clothing due to skin sensitivity and at times parents prefer it! We've found our bamboo blended fabrics tend to react better to the tug and pull of everyday wear, which means they will keep its shape longer. Please read all about our fabric here.

Who can use ScratchMeNots?

Any infant or toddler who scratches themselves because of Eczema, Psoraisis, Chicken Pox, or whatever else it is that may be irritating their skin. It is also for children who habitually scratch or rub themselves with their hands. They are even for babies who scratch themselves randomly.

Have you ever been frustrated when mittens rub off or when your little one pulls them off? It’s unfortunate to know that no matter how often or how low their fingernails are clipped, babies can still scratch themselves painfully well. By wearing a ScratchMeNot (SMN), your child’s skin is protected. It gives their skin a chance to heal without little fingers scratching and damaging the skin further. Any necessary creams and /or medicated ointments you may be using, will also have a better chance to begin healing the skin.

SMN’s lightweight Bamboo/Cotton blend material helps keeps your child cool in warm weather, and warm in cool weather.

Why are there two different styles of ScratchMeNots available?

Our SMN Tinies are designed to be easy for parents to put on and hard for babies to take off. We created SMN Tots for children that have a better understanding of how to clothes function. SMN Tots should be easy for parents to put on and take off, yet harder for toddlers to remove.

Each design has a hands free mittens option that can open and close based on your child’s individual needs. For a list of features, click here.

Prefer a style in sizes that are not available, send us your feedback. We are always looking for ways to improve and provide what scratching babies and toddlers need!




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