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Shipping Policy

HOLIDAY SHIPPING!

For our website shopping: Order December 19th before 1pm EST - the last day of USPS Ground shipping to arrive before Christmas. December 21st before 1pm EST - the final day to ship Domestic USPS Express to receive before Christmas. 

For Amazon Shopping: December 19th is the last day for Ground Shipping and December 21st is the final day for Prime 1 day shipping!

Thank you!

Orders:

All orders will be shipped same day if order is placed by 2pm CST. If order is placed after 2pm CST, the order ships the next business day. All orders placed on weekends, will be shipped the next business day. 

Within The US:

All orders will be shipped via USPS. We offer:

Express: 1-2 day delivery depending on the location (Typically, it's 1 day delivery) - MUST PLACE ORDER BEFORE NOON CST.

Priority: 2-3 day

Ground: Approx 5 days

Tracking numbers are provided for all US orders and will be sent to the email address provided during checkout.

Please contact us for special requests or questions.

International Orders:

Canada:

Tracking information for orders being shipping to Canada is available via Canada Post or USPS website.

The customer is responsible for all customs charges, duties and taxes.

Outside the US:

We offer shipping to many international countries, if your country is not listed at checkout, we’ll be happy to quote a rate. Please contact us at info@scratchmenot.com.

 

We ship via USPS for International Orders and provide 3 options for All International shipping:

Int’l Ground:

**Our most economical shipping option!

**Provides a tracking number with limited tracking or estimated timeframe

**Once we ship it using Ground, we have no way of knowing when it will arrive or how long it will take. We can only provide the day that it was shipped.

We will provide faster shipping in the near future, as we are gathering the best shipping carrier. 

**We will provide the day it was shipped and tracking number to the email you provide during checkout.

“Return to Sender” Package:

In the event that an order is “Returned to Sender” due to an insufficient address, if the mistake is not ours, the actual shipping amount required will need to be charged a second time to reship the package. Please note a “Return To Sender” package is not considered a proper return process for our products. Please refer to our Return Policy for more details.

 

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